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Tuesday, November 24, 2009

How to setup Hunt Group to work for a specific time.


Example - A group of extensions that have a call fwd when busy / no answer on their UDP profiles to the hunt pilot. This works 24 hours a day. How can we configure the hunt group to stop working after 6pm and any calls for an extension goes straight to voicemail

This can be achieved by using Time of day routing using time schedule ad time periods

Steps for configuration
  1. Enable the existing Hunt-Pilot in a time schedule partition. This partition should define the time period that you want it active for
  2. Create another DN with same hunt pilot number but different partition
  3. Execute a CFWall to voice mail on this DN
  4. Make sure that the Time schedule partition comes first on the CSS assigned to your IP phones
Citation - This blog post does not reflect original content from the author. Rather it summarizes content that are relevant to the topic from different sources in the web. The sources might include any online discussion boards, forums, websites and others.

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