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Example - A group of extensions that have a call fwd when busy / no answer on their UDP profiles to the hunt pilot. This works 24 hours a day. How can we configure the hunt group to stop working after 6pm and any calls for an extension goes straight to voicemail
This can be achieved by using Time of day routing using time schedule ad time periods
Steps for configuration
- Enable the existing Hunt-Pilot in a time schedule partition. This partition should define the time period that you want it active for
- Create another DN with same hunt pilot number but different partition
- Execute a CFWall to voice mail on this DN
- Make sure that the Time schedule partition comes first on the CSS assigned to your IP phones