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Wednesday, March 3, 2010

How do we do software upgrades when using Cisco Unified CallManager Release 5.0 or later?

  1. For Cisco Unified CallManager 5.0, you must do all software installations and upgrades by using the Software Upgrades menu options. The system can upload and process only software that Cisco Systems approved. You cannot install or use third-party or Windows-based software applications that you may have been using with a previous version of Cisco Unified CallManager with Cisco Unified CallManager 5.0.
  2. Using your web browser, login to the Cisco IPT Platform Administration web page
  3. Under the Software Upgrades menu, select Install/Upgrade
  4. Fill in the appropriate values in the Software Location section for the file you downloaded above, and click Next.
  5. In the Available Software drop-down box, select the file you downloaded above, and click Next.
  6. After validating the MD5 has the correct value, click Next.
  7. In the Warning box, verify you have selected the correct firmware, then click Install.
  8. Check that you received a Success message.

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