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Monday, March 22, 2010

How do you edit the line text field for all the users in CUCM 6.1.4?


You can export your devices from BAT and then edit the line appearances in the exported .csv file. Then you can re-import the records into the phones. Make sure you check the box that says "overwrite existing".

A summary of procedure:
  1. Use BAT to Export Phones - All Details (you can do this by phone model or all models)
  2. Edit the CSV that is exported. Remove any phone records you aren't planning to update
  3. Edit the CSV that is exported. Modify the line appearances on the phones as per your requirement
  4. After editing the CSV, upload it to CUCM using BAT>Upload/Download Files (target: phones, transaction-type: phones-all details)
  5. Use BAT Phones>Insert to import the All Details record you uploaded. Check the box to overwrite existing record.
Please click here for more information on BAT administration.

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