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Friday, May 21, 2010

SEP0015C67B502A DEVICE :: Error : 35003 Device Description has invalid format

We are uploading a database in CUCM 7.1. We already have both Phone and User Template and we created the BAT File to insert Phone$Users but, When we did the process to insert Phones this error appears in Job scheduler log. Can someone help?

You have some non-printable characters in your data fields. That may be causing the issue. Take a look at your text file. Look at all the records adn make sure that there are no spaces. Use a Notepad or Text viewer to check if you have any non-ascii characters instead of "white space". Please test your files before uploading. Any non-printable white space character will cause this error.

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