The AbbrDial softkey is not showing up on 7912. We checked everything from the softkey template to the firmware and cannot find anything. speed dails work just fine (1 - 4) .But the problem started to occur after we upgraded call manager from 4.X to 7.X.
Tips:
This bug may apply if you are using SIP based phones with the new 7.1 off-hook abbreviated dialing feature. Please click here for the details and summary
A firmware upgrade will fix this issue
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