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Thursday, September 2, 2010

Presence upgrade 7.x to 8.x

We are currently using CUPS and we want to upgrade to 8.X, but we couldn't find the right IOS image in cisco software downloads.On cisco site we found upgrade 7.x to 7.x(X) and 8.x to 8.x(X),but not upgrade files for 7.x to 8.x.How do we upgrade directly from 7.x to 8.x.


Release 7.0(x) to 8.0(x)


Upgrades from Release 7.0(x) to Release 8.0(x) require the UCS Install_CUP_*.sgn.iso file.


Perform these steps to order the "Installation and Upgrade (7.0(x) to 8.0.(x))" upgrade DVD and acquire the .iso file as part of your Cisco Unified Presence order:

1. Please click here

2. Enter your software contract number.

3. Select the CUP7-8-0-U-K9= option to order. If you do not see the CUP7-8-0-U-K9= option, contact your Cisco Account Team and/or Reseller to resolve your Contract issue.

4. Install the "Installation and Upgrade (7.0(x) to 8.0.(x))" upgrade DVD that Cisco provides.

The release note can be found here

Cisco does not support downloading major Cisco Unified Presence software releases from, for example, Cisco Unified Presence Release 8.0(1). From you can download upgrade-only software images that are used to upgrade from a previous major software release to a subsequent software point release of Cisco Unified Presence. For example, you can download Cisco Unified Presence Release 8.0(2) from

To download this software, click here. You must have an account on to access the Software Center. The images posted at the Software Center require existing installations of Cisco Unified Presence.

It is also recommended to review these topics from the same link:

Software Licensing Requirements for 7.0(x) to 8.0(x) Upgrades
Software Licensing Requirements for VMWare
Recommendations for Release 7.0(x) to 8.0(x) Upgrades
Recommendations for Release 7.0(x) to 8.0(x) Intercluster Upgrades

Citation - This blog post does not reflect original content from the author. Rather it summarizes content that are relevant to the topic from different sources in the web. The sources might include any online discussion boards, forums, websites and others.

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