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Saturday, June 18, 2011

Software Version license is missing. Call Manager Service will not start. Please upload SW Feature license file.


We upgraded our environment from CUCM Version 8.5 to CUCM Version 8.6 (virtual HW) and have seen that on UCM startup page the SW Feature license is missing:

"Software Version license is missing. Call Manager Service will not start. Please upload SW Feature license file."

The software is a demo license.

Demo SW feature licenses don't survive upgrades. You need to do a fresh install of 7.0.2 or purchase the lab SKU from Cisco for actual licenses that will survive upgrades."


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