Search this Blog

Tuesday, July 12, 2011

CISCO Catalyst 6500 VSS failure software upgrade

We have tried to upgrade 6500 VSS system from 12.33.SXI3 to 12.33.SXI6
Installed modules on one switch and the same hardware config in the another switch:
#sh module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SADXXXXXXXX
2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SADXXXXXXXX
3 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SADXXXXXXXX
4 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SADXXXXXXXX
5 5 Supervisor Engine 720 10GE (Active) VS-S720-10G SALXXXXXXXXX
7 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SADXXXXXXXX
8 16 CEF720 16 port 10GE WS-X6716-10GE SALXXXXXXXXX
9 6 Firewall Module WS-SVC-FWM-1 SADXXXXXXXX

Supervisor is starting correctly, but in short period I got this message in the log file:
Jul 7 2011 01:13:34.983 EET: %XDR-3-CLIENTISSU_PUSHFAIL: Attempting to push send XDR message (hqf ipc) to slots 21/0
37/0 39/0-40/0 21/1 (0x2001A000200000) via XDR client CEF push failed due to invalid slot : ios-base : (PID=16406, TID=3) : -Traceback=(s72033_rp-advente ([30:-9]4+0x2A6328) ([40:0]+0x2A6660) ([40:0]+0x2A66C0) ([30:-9]6+0x3CCEE8) ([40:0]+0x3CDF78) ([40:0]+0x3CE0AC) ([40:0]+
0x3CE91C) ([40:0]+0x3CEAF0) ([30:-9]4+0x45B2E0) ([40:0]+0x2A73A0) ([40:0]+0x2A74B4) ([30:-9]11+0x3D2400) ([30:-9]8+0x2F506C) ([30:-9]7+0x39E570) ([30:-9]1

The error message you saw is generated when an XDR client tries to send a message to two or more slots running different versions of images and indicates that the XDR message has been dropped. This is caused by a known software defect CSCsu67841 which is duplicated to CSCsx76168. This is only fixed in 12.2(33)SXI4, therefore you’ll encounter this because you’re running SXI3.

Citation - This blog post does not reflect original content from the author. Rather it summarizes content that are relevant to the topic from different sources in the web. The sources might include any online discussion boards, forums, websites and others.


  1. Just about all of what you point out is astonishingly appropriate and that makes me wonder why I hadn’t looked at this with this light previously. This particular piece really did switch the light on for me as far as this particular topic goes. However there is actually one issue I am not too comfortable with so while I attempt to reconcile that with the main idea of your issue, permit me see just what all the rest of your subscribers have to say.Nicely done.

    Computer Technical Support

  2. Have you ever thought about publishing an e-book or guest authoring on other blogs? I have a blog centered on the same information you discuss and would really like to have you share some stories/information. I know my readers would enjoy your work. If you are even remotely interested, feel free to send me an email.
    Dell Support

  3. I’m impressed by your writing. Are you a porfessional or just very knowledgeable?
    Indian Matrimonial Website


/* Google Analytics begin ----------------------------------------------- */ /* Google Analytics end ----------------------------------------------- */