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Thursday, November 10, 2011

RV220W Critical error

We were trying to adjust some parameters on the administrative interface on the Rv220w when we got the message 'A critical error encountered while loading web page'. At this point the admin web page was 'locked', and we had to close the page and log back in again. We were trying to adjust the remote logging parameters when this happened. We checked in the logs, but there was no information about this problem.

critical error is encountered when attempting to configure settings for remote logging to a syslog server.

This is a known bug in the product and the issue has been fixed. Please contact Cisco Support Center if you need this fix immediately.

Work Around:
Enable email logging on the Administration > Logging >Remote Logging Configuration page.

Note: you do not need a real Email server in the LAN to apply the workaround.


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